Privacy Policy for Tepló Thermal Spa

At Tepló Thermal Spa, your comfort and peace of mind matter to us — both in our spa and on our website. This Privacy Policy explains how information is handled when you visit teplobanya.ca or submit a message through our contact form.

Our website is designed to share information about our services and experiences. While browsing the site does not require you to provide personal information, you may choose to share certain details when contacting us.

1. Personal Information We Collect

We collect personal information only when you voluntarily submit it through our Contact Us form. This may include:

• Name
• Email address
• Phone number
• Any message or details you choose to include

By submitting the form and selecting “I agree to the Terms and Conditions,” you consent to the collection and use of this information as described in this policy.

We do not collect payment information, login details, or require you to create an account.

2. How We Use Your Information

We use the information you provide solely for purposes such as:

• Responding to your inquiry
• Providing customer support
• Communicating about our services when relevant

We do not sell, rent, or share your personal information with third parties except as required to operate our business (for example, email service providers) or as required by law.

If you contact us by phone or email outside the form, we use that information only to respond to your inquiry.

3. Information Your Browser Shares Automatically

Like most websites, some basic, non‑identifying information may be shared automatically by your device, such as:

• Browser and device type
• General location based on IP
• Pages you visit and how long you stay

This helps us understand how visitors use our site so we can continue improving your experience.

4. Cookies and Tracking

At this time, we do not use cookies or tracking tools for analytics, advertising, or personalization. If this ever changes, we will update this policy so you always know what’s happening behind the scenes.

5. Data Storage & Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure transmission methods and restricted access to submitted form data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to:

• Access the personal information we hold about you
• Update or correct your information
• Ask us to delete your information

To make a request, please contact us using the details below.

7. Links to Other Websites

Our website may contain links to external sites, such as maps or social media pages. These websites have their own privacy practices, and we encourage you to review their policies if you choose to visit them.

8. Children’s Privacy

Our website is intended for general audiences and does not knowingly collect information from children. Since we do not gather personal data from children, no such information is stored.

9. Keeping Our Website Safe

Even though we collect minimal personal information, we maintain standard security measures to help keep our website safe and functioning smoothly.

10. Updates to This Policy

As our spa grows and our website evolves, we may update this Privacy Policy. Any changes will be posted here with a new “last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to request access to your information, we’re always happy to help.

Tepló Thermal Spa  81 Davis Dr, Newmarket, ON, Canada

Phone: +1 (905) 235‑7555

Email: teplothermalspa@gmail.com

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